Customer Business Development Representative - Sobey's National Frozen and Private Label
Mississauga, ON · Sales
A Sustainable, Forward Thinking Protein Company
Maple Leaf Foods is a leading meat and plant-based protein company, employing over 11,500 people and publicly traded on the Toronto Stock Exchange. We are proud of our roots, which trace back well over 100 years, but our vision and purpose are decidedly forward looking. As we pursue our vision to become the most sustainable protein company on earth, we are committed to creating shared value – creative business value through addressing some of the world’s most critical social and environmental challenges. Our goal is to build a more sustainable food system, which provides nutritious affordable food, operates within planetary limits, cares for animals responsibly, and meaningfully engages with our communities to advance a more just society. We are advancing bold changes within Maple Leaf and more broadly within society to pursue our vision. We deeply believe this is the sustainable path to growth.
Our job is to make great food
Maple Leaf Foods embraces a strong values-based culture, where our people are deeply engaged in work that is purposeful, fast-paced and challenging. We cultivate an open, non-bureaucratic and inclusive workplace that fosters safety and transparency, along with individual leadership and accountability. Each Maple Leaf team member has a voice and plays an active role in helping all of us achieve our goals with passion and discipline. We support one another to grow professionally, to learn new skills and to take on challenging experiences in the spirit of continuous improvement.
Raise the Good in Food
We have united behind a shared purpose – to Raise the Good in Food. This spans a dramatic transformation of our flagship Maple Leaf brand, replacing anything artificial with simple, natural ingredients; investments and process changes to reduce our environmental footprint by 50% by 2025; building a diverse and inclusive culture where all talent thrives; becoming a leader in animal care; and advancing food security through our charitable foundation, the Maple Leaf Centre for Action on Food Security.
Our Leadership Values
Six core values guide us in everything that we do.
Do what’s right
Deliver winning results
Build collaborative teams
Get things done in a fact-based, disciplined way
Learn and grow, inwardly and outwardly
Dare to be transparent, passionate and humble
Customer Business Development Representative – Sobey's National Frozen and Private Label
Responsible for supporting Customer Sales teams by ensuring key sales information, insights and recommendations are available on a timely basis to enhance customer business development efforts. Equally responsible for providing support and information to internal business functions consequently allowing Customer Sales teams effective external focus.
A snap shot of some of the exciting things you will lead and do:
Support the delivery of financial targets for Sobeys National Frozen and Private Label business overall (Gross Profit, Volume) and National Frozen portfolio
Ensure flawless execution of order fulfillment, liaising with internal departments to ensure customer expectations are met / exceeded
Attend key customer meetings -business reviews, planning meetings, new product presentations, etc.- with Customer Business Development Managers
Understand Maple Leaf Food’s Product Development Process, and track the progress of various projects to ensure successful and timely completion of new launches and redesigns.
Provide back-up support to Customer Business Development Managers (i.e. vacation coverage etc.)
Complete analysis, gain key insights and make recommendations on key performance indicators/trends and future opportunities such as sales volume, trade spending, KAAP, advertising promotions, new product launches, pricing, credit note spending etc.
Assist in the development of customer presentations (i.e. product launches, customer business plan/reviews, promotions, merchandising, pricing, etc.)
In conjunction with other functions, coordinate, support or lead processes internally to allow Customer Managers increased external focus
Effectively communicate customer requirements across all internal functions
Ensure systems / processes are effectively managed and improved
Recognize and make recommendations on cost reduction opportunities
Assist customer team with information requests, key insights, recommendations and processes (support external processes / lead and support internal processes)
Develop a deep understanding of the customer to provide value-added services to the customer team and customer(s)
Support internal business functions with information and insights, develop tools and reports to better manage the business
Improve internal process to support effectiveness, efficiency and external focus
Make recommendations and support a shift in how we manage our PL business and margin profile
Support the tactics and execution of 3 pillars of Private Label strategy:
Cost of product reduction
Selective innovation with Sobeys
What we have to offer you:
Be part of a company with an inspiring and unique vision, with a deep commitment to sustainability and expanding its leadership in sustainable protein across North America
Professional and career development opportunities, supported by our commitment to talent development through our partnership with the Ivey School of Business.
Competitive Health and Wellness benefits that start on your first day of employment
Defined Contribution Pension Plan
Commitment to Learning – courses, resources and tools provided to all employees
Employee Assistance Program
What you will bring:
Post secondary education required - business focus preferred
2-3 years work experience in a sales or marketing function
Strong computer skills (Microsoft Office, SAP) and good understanding of Market Data tools (Nielsen, Customer POS)
Strong analytical skills; ability to gain and communicate key insights
Strong interpersonal skills
Good verbal and written communication skills
Ability to work under pressure in a fast paced, demanding work environment
Highly organized, fact-based and detail oriented
Able to anticipate internal/external customers’ needs and proactively seek to satisfy those needs
Knowledge of Maple Leaf Foods’ PDP process an asset.
We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods however only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.
Maple Leaf Foods is committed to Employment Equity and maintaining a diverse workforce. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Attraction Team at firstname.lastname@example.org. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.