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FSQA Supervisor

Hanover, ON

A Sustainable Protein Company

We are proud of our roots, which we can trace back over 100 years, but our vision and purpose are decidedly forward looking. As we pursue our vision to become the most sustainable protein company on earth, we work to reconnect families with the goodness of food. We are helping to transform the world’s food system so that it can survive, and thrive, for generations to come.
Our job is to make great food
Maple Leaf Foods embraces a strong, values-based culture, where dedicated employees take pride in doing what’s right for our consumers, our customers and our communities.  Our 11,500 employees thrive in an engaging, open and inclusive workplace that fosters safety and transparency, along with individual leadership and responsibility. Each Maple Leaf team member has a voice and plays an active role in helping all of us achieve our goals with passion and discipline. We support one another to grow professionally, to learn new skills and to take on challenging experiences in the spirit of continuous improvement.

FSQA Supervisor - Hanover

Responsible for maintaining and managing the facility’s FSQA, HACCP and Sanitation programs at the Hanover Poultry Hatchery according to CFIA, Business unit and customer requirements. In addition, the candidate will be responsible for ensuring a safe, cost effective and service-oriented department, while providing MLF value-based leadership to employees at the facility.
This is a full-time position.


  • Supervise a staff of 1-4 QA techs ensuring that tasks are conducted consistently, efficiently and meet the needs of the business and those of our stakeholders.
  • Supervise a staff of 6 – 10 sanitation employees, ensuring that tasks are conducted consistently, efficiently and effectively meeting the needs of the business and those of our stakeholders.
  • Planning QA and sanitation staffing requirement according to staffing levels and production demands, including approving of payroll hours on a daily/ weekly basis and vacation scheduling.
  • Maintain, update and ensure consistent execution of current QA programs and internal SOPs and compliance with BU and CFIA requirements.
  • Assist with HACCP and MLF Food Safety and Quality program updates, maintenance, verification and function as a cross functional liaison to ensure the plant is meeting regulatory and compliance requirements for all stakeholders.
  • Assist with analysis of sanitation data to determine root cause of deficiencies and provide sanitation team feedback on performance and necessary improvements.
  • Assist with third party audits (HACCP, Animal Welfare or customer) and prepare/ coach cross-functional managers before and during these audits.
  • Assist in follow up and issue any corrective actions, if necessary, based on deviation found in plant process or resulting from customer complaints.
  • Conduct monthly animal welfare audit.
  • Conduct monthly, annual and new employee training (including orientation) on topics including but not limited to GMP, HACCP and Animal Welfare, and revise training programs as required.
  • Assist with cross functional SOP development and ensure that facility SOPs and related documents are in correct format, properly stored and distributed as per manufacturing excellence requirements.
  • Conducting monthly GMP, internal and external audits with cross-functional team and identifying opportunities for improvement.
  • Assist cross-functional team in investigating incidents and customer complaints.
  • Provide functional support to crisis team including functioning as recall coordinator.
  • Develop a constructive work environment through excellent interpersonal, team building skills, open communications, encouraging input and constructive performance management.
  • Maintain an attitude of continuous improvement and training of employees at hourly and salary levels.
  • Take lead on executing various initiatives to improve the quality and safety of our process and products.
  • Manage budgetary costs on fixed labour in sanitation, chemical costs and sanitation supplies.
  • Support QA and Food Safety functions on after-hours shifts as required.
  • Support to Six Sigma projects.
  • Other duties as assigned.


• Career development opportunities.  Your career will not stop at this role, this is just the beginning
• Competitive Health and Wellness benefits that start on your first day of employment
• Defined Contribution Pension Plan
• Commitment to Learning – courses, resources and tools provided to all employees
• Employee Assistance Program


  • High School Diploma or better
  • 1 -2 Years Experience
  • Proven proficiency with Microsoft Office, Excel, and Word
  • SAP Experience would be an asset
  • Order Processing/Logistics Experience an asset
  • Strong problem Solving, prioritization and organizational skills
  • Ability to make independent decisions and work with minimum supervision
  • Ability to work in a fast-paced environment
  • Ability to work in a team environment as well as individually
  • Ability to Multi-task and manage changing priorities
  • Outstanding interpersonal skills
  • Excellent organizational, project management, multi-tasking and prioritization skills to be able to work in a fast-paced environment.
  • Innovative and creative problem solving in finding solutions and opportunities.
  • Proficient in Microsoft office.
  • Exceptional leadership and communication skills.


  • Hatchery Manager, Production Supervisor, Afternoon Shift Supervisor and Maintenance Supervisor (Daily)
  • Veterinary Services & Quality Assurance Manager (Daily as needed)
  • Quality Assurance Assistant/ Technician (s) (Daily)
  • Sanitation Employees (Daily)
  • Business Unit Employees (Daily as needed)

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods however only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.  

Maple Leaf Foods is committed to Employment Equity and maintaining a diverse workforce.  Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Attraction Team at accommodations@mapleleaf.com.  Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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