View all jobs

Sr. Analyst Customer Fulfillment

Mississauga - Financial Dr., ON

Any MLF team member interested in being considered for this role are encouraged to apply online by November 14.   Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

  • Key contact for Walmart for all supply chain activities including forecasting, logistics and inventory flow.
  • Through interaction with other ML Supply Chain functions (CSC, Transportation, Supply Planning, etc.) own the proactive planning of supply chain activities including resolution of issues and improvement opportunities.
  • Partner with the Demand Planner to co-lead the Supply Chain collaborative process (forecasting & execution). This role specifically owns the customer execution of the agreed upon demand plan.
  • Monitor and mitigate risk of execution against key promotional activity with customer.
  • Extract insights from how customer replenishment systems and processes function to enable delivery of constantly improving results.
  • Lead communication and elevation point with customer on significant shortages that CSCRs cannot resolve including resolution with the customer of any short-term product availability disruptions. .
  • Lead execution of new item launches / delists with customer’s supply chain or replenishment team.
  • Assess and report on the impact to Maple Leaf Foods of any customer policy regarding supplier performance levels, particularly as it relates to compliance or incentive programs. Initiate actions to increase compliance where needed.
  • Assist in education and coaching of the order management team as it relates to customer specific behaviour and relationship.
  • Publish value-added scorecards on key supply chain metrics (fill rate, unitization, collaboration, shelf life, fines) and drive improvements to improve on time and in full, waste reduction and reduced cost-to-serve.
  • Work with the Customer Fulfillment Director to provide strategic and tactical influential leadership to the customer on supply chain best practice, focusing on supporting Maple Leaf Foods volume growth plans while delivering product on-time and in full minimizing food waste.
  • Analyze customer inventory levels, outbound fill rates and other customer supply chain KPIs to provide insight and recommendations to the customer as an advisor.
  • Elevate concerns of excess inventory levels for Sales and hold sales leadership accountable to create a sell through plan to mitigate excess inventory.

What You’ll Bring:

  • 3 years’ experience in a leadership or analyst role (preferably Supply Chain related in a Consumer Packaged Goods company)
  • Undergraduate degree or college diploma (preference in a related field)
  • Strong alignment with Maple Leaf Values
  • Ability to travel to customer locations when required.
  • Exceptional coaching skills
  • Demonstrates a perspective and knowledge base that spans cross functional areas. Thorough understanding of Customer Supply Chain and Sales/Commercial organization strategies and policies.
  • Constantly searching for and driving towards best practices. Views challenges as opportunities.
  • Excellent influential leadership skills. Ability to lead and move initiatives forward.
  • Strong written and verbal communication
  • Strong presentation skills
  • Exceptional time management and organizational skills
  • Self-motivated and driven to succeed.

What We Offer at Maple Leaf Foods:

  • Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
  • An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
  • A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
  • Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
  • Defined Contribution Pension Plan with company matching that starts on your first day of employment.
  • Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
  • Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
  • Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

About Us:

We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth.
  • We are carbon neutral.
  • We are one of the only food companies in Canada to set science-based targets.
  • We aim to reduce our environmental footprint by 50% by 2025.
We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.

A diverse and inclusive work environment

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace.

We embrace a strong, values-based culture

Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment.
  • Doing What’s Right
  • Shared Value
  • High Performance
  • Diverse and Inclusive Teams
  • Disciplined Decision Making
  • Our Accountability
  • Intense Curiosity
  • Transparency and Humility

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at accommodations@mapleleaf.com.

Disclaimer:  Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board.  Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.


Share This Job

Powered by