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Technical Training Manager

London, ON

 The Opportunity:

Reporting to the Operations Leader, the Technical Training Manager role leads the design, creation, implementation, and evaluation of front-line team leaders and Senior team leaders training. The manager is also responsible for developing programs to improve individual, team and organization performance that is sustainable. 

Working closely with the Senior Leadership Team, this role will build a matrixed training plan to meet the needs of the business.  The Technical Training Manager role is key to the success of the Site and its commitment to training, developing, and equipping our future leaders with the tools, knowledge, and skills to best support our business moving forward.
Focus will be upon building Standardized Work Practices and Technical Skills to achieve and sustain breakthrough results.  The expected outcome of this role is to:
  • Ensure Job Expectations are clear
  • Create a clear path for TLs and STLs to attain new skills
  • Coach leaders on proper onboarding technics
  • Ensure metrics are in place to identify developmental opportunities for our teams
  • Set our teams up for success by simplifying and standardizing the work we do
  • Follow the “Is it Safe Effective and Efficient?” approach
  • Ensure sustainable practices are in place and being followed by all departments
  • Manage a small team that ensures new/existing hourly employees are fully trained for the jobs they are performing
Any MLF team member interested in being considered for this role are encouraged to apply online by July 17. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

  • Identify needs and make recommendations on the continuous improvements for training systems and processes.
  • Perform needs analysis for the purpose of identifying specific training requirements within Production and Maintenance, making, and implementing agreed upon recommendations
  • Ensure Technical Knowledge Transfer occurs for new equipment and processes
  • Collaborate with department leads to design, develop, and maintain learning content
  • Contribute innovative approaches to the learning function to improve Effectiveness and Efficiency
  • Develop pre/post training measurement of effectiveness, consolidate feedback, and drive continuous improvement
  • Analyze training needs through needs-assessment process and identify performance improvement opportunities
  • Ensure that the plant has sufficient “qualified” people to ensure business continuity
  • Provide Ad Hoc support to New Hire Orientation and other Mandatory Training requirements currently owned by Human Resources, HSSE and FSQA.
  • Other projects as assigned
  • Several of the Key Performance Metrics that this Role will be responsible for or aid in improving are:
    • Examine KPIs and determine if standards are up to date or need improvement
    • Ensure HS, FSQA, People Metrics, Conformance and Variances are priorities
    • Safety Issues (Improve Work Designs, Ergonomics)
    • Cost to Qualification (Time to fully train and qualify a person)
    • DPC (direct product costing, labour utilization)
    • Turnover
    • Key Tools and Methodologies to be Leveraged
    • Alchemy
    • Lean Six Sigma OES Work Simplification / Visual Management Methodologies
    • Involvement in Industrial Engineering / Ergonomic Work Designs projects
    • Establish a training program that allows for planning; training; validating/qualifying; and improving process

What You’ll Bring:

  • Post-secondary education in relevant area (Communications, Education, Adult Learning, Business, Human Resources) is preferred or relevant business experience
  • Experience in training, progressive learning, or people development.
  • Experience in Food Processing or as a Production Supervisor is an asset.
  • Management and/or supervisory experience is an asset.
  • Solid presentation skills with well-developed verbal and written communication skills.
  • Comfortable facilitating in person training and in spending time on the production floor.
  • Self-driven with a strong sense of urgency, resourcefulness, and ability to work independently and manage own schedule.
  • Excellent organizational and prioritization skills.
  • Strategic thinker in creating learning designs and execute training through a practical approach.
  • Agile mindset and able to pivot in an evolving environment, with a mindset for continuous improvement.
  • Able to build strong connections and relationships with stakeholder groups across the organization.
  • Experience in Lean Six Sigma or Total Productive Maintenance is an asset.
  • Success Measures

What We Offer at Maple Leaf Foods:

  • Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
  • An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
  • Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
  • Defined Contribution Pension Plan with company matching that starts on your first day of employment.
  • Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
  • Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
  • Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

About Us:

We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth.
  • We are carbon neutral.
  • We are one of the only food companies in Canada to set science-based targets.
  • We aim to reduce our environmental footprint by 50% by 2025.
We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.

A diverse and inclusive work environment

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace.

We embrace a strong, values-based culture

Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment.
  • Doing What’s Right
  • Shared Value
  • High Performance
  • Diverse and Inclusive Teams
  • Disciplined Decision Making
  • Our Accountability
  • Intense Curiosity
  • Transparency and Humility

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at accommodations@mapleleaf.com.

Disclaimer:  Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board.  Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.


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