Customer Business Development Representative

Location: Mississauga, ON, Canada
Date Posted: 08-10-2018

CUSTOMER BUSINESS DEVELOPMENT REPRESENTATIVE

Considering a Career at Maple Leaf Foods?

Maple Leaf Foods is Canada’s leading consumer-packaged protein company, headquartered in
Toronto, Ontario. We make high-quality, great tasting, nutritious and innovative food products under leading brands including Maple Leaf®, Maple Leaf Prime®, Maple Leaf Natural Selections®, Schneiders®, Schneiders Country Naturals® and Mina™. Our Company employs approximately 11,000 people in its operations across Canada and exports to more than 20 global markets including the U.S. and Asia.

Our people are passionate about the work they do and the products we make. As we move forward, we are determined to leverage their integrity and passion to continue to build a high-performing, values-based company enabled by high-performing, motivated and talented people.

POSITION SUMMARY:

Responsible for supporting Customer Sales teams by ensuring key sales information, insights and recommendations are available on a timely basis to enhance customer business development efforts.  Equally responsible for providing support and information to internal business functions consequently allowing Customer Sales teams effective external focus.             

RESPONSIBILITIES:

  • Ensure flawless execution of order fulfillment, liaising with internal departments to ensure customer expectations are met / exceeded
  • Attend key customer meetings -business reviews, planning meetings, new product presentations, etc.- with Customer Business Development Managers
  • Provide back-up support to Customer Business Development Managers (i.e. vacation coverage etc.)
  • Complete analysis, gain key insights and make recommendations on key performance indicators/trends and future opportunities such as sales volume, trade spending, KAAP, advertising promotions, new product launches, pricing, credit note spending etc.
  • Assist in the development of customer presentations (i.e. product launches, customer business plan/reviews, promotions, merchandising, pricing, etc.)
  • In conjunction with other functions, coordinate, support or lead processes internally to allow Customer Managers increased external focus
  • Effectively communicate customer requirements across all internal functions
  • Ensure systems / processes are effectively managed and improved
  • Recognize and make recommendations on cost reduction opportunities
  • Assist customer team with information requests, key insights, recommendations and processes (support external processes / lead and support internal processes)
  • Develop a deep understanding of the customer to provide value-added services to the customer team and customer(s)
  • Support internal business functions with information and insights
  • Improve internal process to support effectiveness, efficiency and external focus
  • Other duties as assigned
EDUCATION, EXPERIENCE & COMPETENCY REQUIREMENTS:
  • Post secondary education required - business focus preferred
  • 2-3 years work experience in a sales or marketing function
  • Strong computer skills (Microsoft Office) and good systems knowledge (Cognos, BPCS)
  • Strong analytical skills; ability to gain and communicate key insights
  • Strong interpersonal skills
  • Good verbal and written communication skills
  • Ability to work under pressure in a fast paced, demanding work environment
  • Highly organized, fact-based and detail oriented
  • Able to anticipate internal/external customers’ needs and proactively seek to satisfy those needs

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods however only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.  

Maple Leaf Foods is committed to Employment Equity and maintaining a diverse workforce.  Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Attraction Team at accommodations@mapleleaf.com.  Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.
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