FSQA Director

Location: Mississauga, Ontario, Canada
Date Posted: 12-12-2017


Considering a Career at Maple Leaf Foods?

Maple Leaf Foods is Canada’s leading consumer-packaged protein company, headquartered in
Toronto, Ontario. We make high-quality, great tasting, nutritious and innovative food products under leading brands including Maple Leaf®, Maple Leaf Prime®, Maple Leaf Natural Selections®, Schneiders®, Schneiders Country Naturals® and Mina™. Our Company employs approximately 11,000 people in its operations across Canada and exports to more than 20 global markets including the U.S. and Asia.

Our people are passionate about the work they do and the products we make. As we move forward, we are determined to leverage their integrity and passion to continue to build a high-performing, values-based company enabled by high-performing, motivated and talented people.



The Director, Food Safety and Quality Assurance is accountable for the execution of the Food Safety and Quality Management System (FSQMS) across several food production facilities and for driving continuous improvement within the Food Safety and Quality Pillar in a fast-paced and demanding environment.  Additionally, the Director will support the establishment and maintenance of positive relationships with other functions throughout the organization, regulatory authorities (CFIA), customers and other external contacts.



Food Safety
Drive execution of and compliance to all food safety programs at assigned plants, including but not limited to:
  • Accountability for compliance of the HACCP system to meet FSEP and other regulatory requirements where applicable (i.e. USDA, FDA)
  • Continuous improvement of FSQ programs to enable adherence to Internal Audit and BRC requirements
  • Pathogen Control programs such as EMP testing and oversight and review of related Seek & Destroy activities, pathogen surveillance, etc. including trend analysis of results in Prepared Meats facilities
  • Slaughter facility regulatory and pathogen testing (E.coli., Salmonella, and Campylobacter) including review and technical oversight to address non-compliance.
  • Oversight and approval of construction protocols at plant level as they impact FSQ
  • Lead the review of the Food Safety and Quality Risk Assessment as a key element of the product development process both at the business cases and launch levels. 
  • Review and approve all FSQ risk assessments conducted by assigned plants
  • Review and approve plant responses to Corrective Action Requests (CARs) from the Canadian Food Inspection Agency
  • Collaborative interaction with other Directors, FSQA in support of information sharing, program improvements and consistency within all manufacturing facilities and distribution centres.
Drive execution of and compliance to all quality programs and requirements (QMS – Quality Management System) at assigned plants, including but not limited to:
  • Adherence to specifications
  • Establishing and assuring adherence to QMS governance
  • Non-food safety related regulatory programs
  • Trend Analysis of QMS performance (CQPs, CTQs, etc.) to identify, enable and support implementation of process improvements as defined within QMS governance
Personnel Development
  • Develop talent of FSQA personnel at assigned plants including succession planning
  • Utilize the FSQA Competency Model to hire, coach and mentor 
  • Provide guidance and direction on training of hourly FSQA and plant staff to assure compliance to Food Safety, Quality and Regulatory Compliance.
  • Completion of hiring waivers, salary reviews, performance discussions/PADs/DAPs (1-up and 2-up Manager duties), performance improvement plans, business objectives, and terminations (as required)
External Customer
Manage customer requirements including but not limited to:
  • Oversight of plant BRC certification and compliance
  • Liaise with Sales to assure delivery of Food Safety and Quality expectations (including specifications, audits, etc.), as required by the customer within the MLF programs and affected plants within the assignment.  
  • Regular interaction with external customers, Sales and Marketing, Operations, the Operations Leadership team and SLT as required.
  • Network with peers in the industry, related professional associations and interact as needed with the applicable regulatory agencies.
  • Work closely with the assigned corporate Operations leads to assure compliance to the aforementioned programs.  

Work conditions
  • Expected to be present at facilities on a routine basis, travel will be commensurate with plant assignments in relation to home base for the Director.  *Some travel required across Canada.
  • Hours may vary to meet plant schedules including Sanitation, pre-operative inspection and all shifts of operation. This position operates with a great deal of independence and must have demonstrated self-accountability.
  • Ability to travel throughout North America when required


  • 5-10 years’ experience managing teams
  • Must have a minimum of 10 years in a regulated food manufacturing industry
  • Minimum 5 years in Food Safety and Quality management function
  • Bachelor of Science in Meat Science, Food Science, Nutritional Science, Animal Science or other related science degree. Applied science degrees (e.g. Engineering) will be considered depending upon previous work experience.
  • Six Sigma Black Belt or Level 3 Six Sigma certified
  • OES understanding and participation
  • Proven project management experience including demonstrated change management competency
  • Experience in fresh meat (slaughter and primary processing) and prepared meat processing

Behavioral Requirements
  • Demonstrated compliance to the Maple Leaf Values
  • Work independently without day to day guidance and direction.
  • Strong leadership skills, decisive and able to work in difficult, intense and sometimes ambiguous situations
  • Resilience and ability to persevere through difficult situations
  • Demonstrated skills in team building and collaboration both within the function and with other functions and stakeholders
  • Clear and concise in all means of communication (written, verbal, electronic, public speaking, etc.)
  • Demonstrated ability to explain technical issues in layman’s terms
  • Effectively able to communicate with all levels of the organization (situational communication) and other stakeholders
Problem Prevention/Solution
  • Ability to quickly derive root cause and effect sustainable preventive measures
  • Demonstrated ability to use data to predict and prevent problems before they arise
  • Ability to compile all relevant information into concise risk assessment and reporting format and provide output to all stakeholders in a timely manner
  • Proven coaching, mentoring and directive skills
  • Ability to direct others toward a common goal, including those that don’t report to this role (influential leadership).
  • Ability to develop and present go forward actions in a way that results in commitment from the team
Commitment and Teamwork Focused
  • Holds self and others accountable to effectively deliver on FSQMS programs including MLF programs, Regulatory requirements, customer requirements, etc.
Required Technical Skills
  • Proficient in Microsoft Office including Word, Excel, PowerPoint
  • SAP QM, SAP RD is required
  • Visio and Minitab proficiency is an asset
  • French speaking/writing is an asset

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods however only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.  

Maple Leaf Foods is committed to Employment Equity and maintaining a diverse workforce.  Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Attraction Team at accommodations@mapleleaf.com or 905-285-5862.  Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.
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