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Manager, Analytics & LIMS BPO – Technical Services

Guelph, ON

Manager, Analytics & LIMS BPO – Technical Services

A Sustainable, Forward Thinking Protein Company

Maple Leaf Foods is a leading meat and plant-based protein company, employing over 11,500 people and publicly traded on the Toronto Stock Exchange. We are proud of our roots, which trace back well over 100 years, but our vision and purpose are decidedly forward looking. As we pursue our vision to become the most sustainable protein company on earth, we are committed to creating shared value – creative business value through addressing some of the world’s most critical social and environmental challenges. Our goal is to build a more sustainable food system, which provides nutritious affordable food, operates within planetary limits, cares for animals responsibly, and meaningfully engages with our communities to advance a more just society. We are advancing bold changes within Maple Leaf and more broadly within society to pursue our vision. We deeply believe this is the sustainable path to growth.

Our job is to make great food

Maple Leaf Foods embraces a strong values-based culture, where our people are deeply engaged in work that is purposeful, fast-paced and challenging.  We cultivate an open, non-bureaucratic and inclusive workplace that fosters safety and transparency, along with individual leadership and accountability. Each Maple Leaf team member has a voice and plays an active role in helping all of us achieve our goals with passion and discipline. We support one another to grow professionally, to learn new skills and to take on challenging experiences in the spirit of continuous improvement.

Raise the Good in Food

We have united behind a shared purpose – to Raise the Good in Food. This spans a dramatic transformation of our flagship Maple Leaf brand, replacing anything artificial with simple, natural ingredients; investments and process changes to reduce our environmental footprint by 50% by 2025; building a diverse and inclusive culture where all talent thrives; becoming a leader in animal care; and advancing food security through our charitable foundation, the Maple Leaf Centre for Action on Food Security. .

Our Leadership Values 

Eight core values guide us in everything that we do.
  • Do What’s Right
  • Shared Value
  • High Performance
  • Diverse and Inclusive Teams
  • Disciplined Decision Making
  • Our Accountability
  • Intense Curiosity
  • Transparency and Humility


A snapshot of some of the exciting things you will lead and do: 

  • Lead and effectively engage with the FSQA teams in our manufacturing facilities to execute/implement LabVantage LIMS programs to drive continuous improvement and ensure full compliance to all corporate policies/standards, procedures, and regulatory requirements.
  • MLF Program Administrator of the Environmental Monitoring System (EMS), you will provide system application support to ensure that the needs of the “front end” users (Plant FSQA) are met and that all aspects of the Maple Leaf Foods (MLF) Environmental Monitoring Program (EMP) are in compliance with Company and Government (CFIA, Health Canada and Public Health Agency of Canada, USDA/FDA) requirements.
  • Provide technical coaching/training/troubleshooting and support for new and existing users for LabVantage LIMS processes, EMS, and ATP Clean Trace.
  • Manage and maintain LabVantage LIMS static data such as EMS site hierarchy, specifications, analysis, stability protocols, data tables and instruments ensuring data integrity is maintained and system performance.
  • Facilitate and manage budget preparation activities for our MLF Laboratory cost centers and provide input on budgetary requirements for LabVantage LIMS system and related program changes.
  • Report on regular EMP metrics on a daily and monthly basis.
  • Update Technical Services Business Unit Laboratory Test Costs on a bi-annual basis and lead the benchmarking with external laboratories.

What we have to offer you:

  • Be part of a company with an inspiring and unique vision, with a deep commitment to sustainability and expanding its leadership in sustainable protein across North America
  • Professional and career development opportunities, supported by our commitment to talent development through our partnership with the Ivey School of Business. 
  • Competitive Health and Wellness benefits that start on your first day of employment
  • Defined Contribution Pension Plan
  • Commitment to Learning – courses, resources and tools provided to all employees
  • Employee Assistance Program

What you will bring:

  • Post-secondary school education (degree or diploma) in Microbiology, Chemistry or related fields
  • Minimum of 4 years of full-time experience working in an ISO 17025 accredited Laboratory setting
  • Experience working with LabVantage LIMS software and master data management
  • Strong understanding of Environmental Monitoring Program best practices
  • Ability to communicate technical knowledge in a simple and clear manner with all levels of the organization, including senior leadership
  • Ability to work across the organization to produce desired results with cross-functional teams or individually
  • Strong analytical and problem-solving skills. Able to navigate ambiguity
  • Strong skills in quantitative and qualitative analysis
  • Strong change management skills, to develop change plans and the ability to manage others through change
  • Demonstrated time management, multi-tasking and priority setting skills.
  • Ability to lead major work-streams relatively independently with proven ability of project management
  • Effective leadership skills with the ability to influence others.  
  • Strong interpersonal skills with the ability to deal with people professionally.
  • Strong computer software skills including Word, Excel, PowerPoint, SAP, Minitab, Power BI.
  • Proven managerial skills including coaching others.
  • Experience with customer-direct billing and lab budgets is a plus
  • Highly motivated, detail-oriented individual with excellent written and verbal communications
  • Ability to travel as per business requirements (~25%) including travel to the United States when required
We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position. 

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at accommodations@mapleleaf.com.

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